Introduction
Our darkest day
It may sound like an exaggeration, but it really isn't. As you read in Love as a Business Strategy, it's the day that changed everything for our company; when our misbehavior finally caught up with us. Everything about that day is a lesson in what not to do—and yet, when we think about it—we still find ways to learn and improve.
Listen to a very special episode of the Love as a Business Strategy Podcast (ahem, we have a podcast, too) that dives even deeper into that day than what we included in the book.
